How do I order?
-- check our Ordering Help Page for complete step-by-step details.
Do I have to order through the web site?
-- No, you can call us almost anytime and order through our
toll-free number (972) 938-8502.
What if I want to return my purchase?
No problem. We believe in the "Sam Walton guarantee" -
Satisfaction guaranteed, no questions asked, but please contact
us within 10 business days.
Shipping charges are refundable only if it is a problem with
the merchandise or a mistake in the order on our part.
All returns must have a return authorization number within
10 days of receipt of merchandise and returned within 15 days of
receiving the return authorization. -- A 5% to 20% restocking
fee may be applied, but if it is a question of quality or a
mistake in the order on our part, there is no restocking fee.
Do you offer volume discounts?
Price breaks are shown on the product pages. If you need a quantity larger than 1case (144), then please
call us for the best price.
How fast can I get my order?
We ship within 2-3 business days of
your order being processed, we will call or email you if we are out of
Expedited shipping is sometimes not available on the
Shopping Cart when you place your order. If it is a special
shipping option that you need, call us to arrange the shipping
method you want.
Can I have it shipped to my Post Office Box?
Most items, specifically
Jesus Hats, Military hats, skullcaps, and some others can be
shipped directly from our office through the Post Office.
Do you take international orders?
Yes, subject to import/export restrictions and fees. Usually
it is not a problem, but every country is different in some way.
Duties and tariffs will have to be paid by the consignee.
International Orders may be subject to dimensional weight
Please contact us at
so we can process your credit card.
We do not ship to international addresses that are different
than the Cardholder's name and address.
Can I get Net 30 billing Purchase Orders?
Question not answered here?
-- email us at firstname.lastname@example.org
and we'll get you a quick response, or, once again, just give us a call